Bilion88 believes that the best entertainment starts with self-awareness. We provide tools, guidance, and support to ensure every gaming experience remains enjoyable and fully within your control.
At Bilion88, we do not simply provide a gaming platform — we are also responsible for the well-being of every individual who uses it. That is why we invest seriously in a comprehensive responsible gaming programme that is easily accessible to all users in Malaysia.
Most people who play at Bilion88 do so as a regular entertainment activity — much like watching a movie or going to a concert. They set a budget, play within comfortable limits, and have fun without any issues. However, we recognise that for a small number of people, gambling can become more than just entertainment and begin to have a negative impact on their lives.
For us, true success is not measured by business growth alone — it is also measured by the long-term satisfaction and well-being of our users. A user who plays in a healthy and responsible way is one who will stay with us happily for the long term.
Responsible gaming means playing with full awareness of the risks involved, setting clear personal limits, and ensuring that gambling does not interfere with important areas of life such as finances, family, work and mental health.
This does not mean you cannot have fun or enjoy the games. Rather, it is about making sure you are always in control — and not the other way around.
All these tools are free and can be activated directly from your bilion88 account at any time
Set a total daily, weekly or monthly deposit limit based on your comfort level. Once activated, you cannot exceed that limit within the specified period.
Active ImmediatelySet the maximum loss amount you are willing to absorb within a given period. The platform will automatically stop your gaming session once the limit is reached.
Completely FreeSet a daily session time limit. When your time is nearly up, the system will send a reminder so you can make a conscious decision to continue or stop.
Active ImmediatelyNeed a break? Activate a self-pause for 24 hours, 3 days, one week or one month. Your account will be suspended for that period and cannot be accessed for play.
Completely FreeChoose to exclude yourself permanently or for an extended period (6 months, 1 year, 5 years). This is a serious step suitable only if you feel that gambling is having a significant negative impact on your life.
Serious StepReceive a brief report on your gambling activity — including total time played, deposits and wins or losses — to help you make an informed assessment.
Completely FreeRecognising the early warning signs of a gambling problem is the most important first step. Here are the signs you should take seriously:
Using money meant for rent, bills, food or other basic necessities to gamble is a serious red flag that requires immediate action.
Continuously increasing your bets to recover lost money is a dangerous cycle that often leads to even greater losses.
If gambling starts taking time away from family, work, or friendships and you do not mind, this is a warning sign that deserves serious attention.
Lying to family or loved ones about how much time or money you have spent gambling is a warning sign that should not be taken lightly.
Using gambling as a way to escape stress, depression or anxiety can worsen your emotional and financial situation in the long run.
Borrowing money from family members, friends or financial institutions specifically to gamble is a sign that gambling has exceeded your actual financial means.
Answer the following questions honestly. If you answer "yes" to three or more, consider reaching out to our support team.
Have you ever felt the urge to gamble with more money than you originally planned?
Have you ever tried to control, cut down, or stop gambling but were unable to?
Do you feel anxious or irritable when trying to cut down or stop gambling?
Do you often think about gambling — whether planning your next session or figuring out how to get money to gamble?
Have you ever borrowed money or sold something to fund your gambling?
Has your gambling activity caused serious problems with your loved ones, work, or finances?
Activating responsible gaming tools at bilion88 takes just a few minutes.
Use your username and password to log in to the platform via the website or mobile app.
Click the profile icon in the top right corner, then select "Account Settings" from the menu that appears.
Find and click the "Responsible Gaming" or "Account Controls" tab on the settings page.
Select the type of control you want to activate — deposit limit, loss limit, time limit or self-pause — and enter the value you want.
Limits that reduce spending take effect immediately. To reduce or cancel a limit, a 24–72 hour waiting period applies for your protection.
Speak directly with our support agents. They are trained to handle responsible gaming concerns with sensitivity.
Send an email to [email protected] for responsible gaming issues that require more complex handling.
Request a personal assessment session with our responsible gaming specialist for a more in-depth and detailed discussion.
For emergency or crisis situations related to gambling problems, our dedicated team is available for an immediate response.
Enjoy over 500 of the best casino games with complete peace of mind — knowing the control tools you need are always right at your fingertips.
* For individuals aged 18 and above only. Gambling can be addictive. Please use the responsible gaming tools provided and play within your means.